Shipping policy

Shipping charges are based on the value of the products ordered.

You are responsible for the information provided of the recipient’s correct name, phone and address details. This information should be precise, accurate and complete (i.e. contact name and number, building name, flat number, wing etc.) to enable delivery under normal conditions. In case any details are required to complete the delivery, you will be contacted via telephone.

If an area falls under “Non serviceable zone” or “Out of delivery area” by our Courier Partner, your order can be cancelled.

We cover all the metros, Tier 1 and 2 towns.

If you are not sure if your town or village is a serviceable zone please write to us at reach.blueelephant@gmail.com before placing an order.